We take care of operations – you take care of business
The real work starts after go-live: updates, monitoring, backups, permissions, costs. We take over individual tasks or the complete operation of your cloud environment – with dedicated contacts and contractually agreed response times.
Why companies bring us in
- Internal IT is busy with daily operations, cloud topics are left undone.
- Updates and backups depend on a single person.
- Nobody keeps an eye on costs and permissions.
- Outages are only noticed when users complain.
Scope of services
Monitoring
Monitoring of availability, performance and security events, with alerting according to agreed rules.
Patches and updates
Planned updates of operating systems and services in fixed maintenance windows.
Backup and recovery
Backups according to your requirements, with regularly tested restores.
Monthly report
Costs, utilisation, security posture and recommendations – clearly summarised on a few pages.
How we take over operations
You decide what we take on: individual tasks alongside your IT, or complete operations. Both can be adjusted later.
Review of the environment and current processes
Agreement on scope, service hours and response times
Setup of monitoring, backup and documentation
Regular operation with a dedicated contact and monthly report
Operating models
- Individual tasks: for example patch management, backup or cost control
- Co-management together with your internal IT
- Complete operation of the cloud environment
- Service hours on working days; on-call outside business hours by arrangement
Entry offer
Operations check
We review your environment and show where monitoring, backup or documentation is missing. Then you decide what you do yourself and what we take over.
- Short report with gaps and risks
- Proposal for scope and service hours
- No obligation
We quote the price in advance – no obligation.
Frequently asked questions
Your question is not listed? Ask it in the free initial consultation – the form is at the end of this page.
Do we have to hand over our IT?
No. Many customers only have us handle individual tasks, such as updates or backups, and keep the rest in-house.
How quickly do you respond?
We agree response times per severity level in the contract – to suit your service hours and budget.
What about data protection?
We sign a data processing agreement and only work with the permissions required for the agreed tasks.
More Cloud services
- Cloud cost optimisationPay less for the same performance – with transparency, rightsizing and the right pricing.
- Cloud strategy & readinessTarget picture, roadmap and an honest assessment of what belongs in the cloud – and what does not.
- Cloud migrationMoving to the cloud without downtime – planned, tested and step by step.
- Cloud security & complianceSecure configuration, strong identities and evidence for NIS2, GDPR and auditors.
- Modern workplace & Microsoft 365Microsoft 365, device management and Copilot – set up securely and used in daily work.
- Applications & cloud-native developmentModernise existing applications and build new software for the cloud.
Let’s talk about your cloud
Briefly describe your situation – or request a callback. We will get back to you shortly with a proposed time for the free initial consultation.